Home & Mobile Banking
Erie Federal Credit Union is committed to protecting the privacy of our members. In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.
If you visit our website, Erie Federal Credit Union collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.
If you send an e-mail, Erie Federal Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.
If you visit a secure site, such as home banking, you will be asked for personal identification numbers which will give you access to the member only section of our website. This information enables Erie Federal Credit Union to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.
If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.
How We Collect and Use Other Information
Cookies are pieces of data assigned by web servers to your web browser and devices. Cookies help websites keep track of your preferences and to recognize return visitors. When a user returns to a website they have visited before, the browser gives this data back to the server. Cookies do not contain viruses. We do not we do not collect or share your name, contact information, account information or any other membership information.
Most web browsers and devices contain certain information and that is collected through your Media Access Control (MAC) address, device type, screen resolution, operating system, version and internet browser type and version. We use this information to ensure Sites function properly, for fraud detection and prevention, and security purposes.
You can refuse to accept these cookies and most devices and browsers their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services.
American Disabilities Act (ADA) Statement
Erie Federal Credit Union (Erie FCU) is committed to making our website usable by all people, including those with disabilities. As part of our commitment we are working towards meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.00 AA).
Please be aware that our efforts are ongoing. If you encounter an accessibility issue, please specify to us the Web page with the issue and we will use all reasonable efforts to make the page accessible. Please email the information to firstname.lastname@example.org or call us directly at (814) 825-2436 to speak with a marketing representative.
We offer a variety of auxiliary aids and services to help us communicate effectively with members with disabilities.
The mobile banking application requests access to information stored on your mobile device to allow you to use the full potential of our app.
Here's an overview of the permissions the app may ask:
Please be assured that Erie Federal Credit Union will only use this information to enhance your user experience and improve services provided. This also allows us to protect your account with strict security measures.
*These permissions may be updated at any time within your device settings.
Erie FCU Card Manager Mobile App periodically collects, transmits, and uses geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.
In no event will Erie FCU be liable for any direct or indirect, special, incidental, consequential or punitive damages, or lost profits arising in connection with use of our Online Sites, any interruption in availability of our Online Sites, delay in operation or transmission, computer virus, loss of data, or otherwise, even if Erie FCU has been advised of the possibility of such damages or loss.
You are responsible for obtaining and maintaining all hardware and software required to access the Online Sites, with the exception of applications you download from us in order to use our services (e.g. our Mobile App). Erie FCU will not be liable for any direct or indirect, special, incidental, consequential or punitive damages arising from the use of any hardware or software not obtained directly from Erie FCU.
The information, materials, and functions contained in our Online Sites, including text, graphics, links, or other items are provided on an “as is” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or freedom from computer virus(es).
Erie FCU does not warrant the adequacy, accuracy or completeness of the information and materials included in our Online Sites or in third party sites linked to or from our Online Sites or that the functions provided will be uninterrupted or error-free.
Erie FCU expressly disclaims any liability for any errors in or omissions from information, materials and functions included in our Online Sites or any third party sites linked to or from our Online Sites.
Our online and mobile service will generally be available to you 24 hours per day, every day of the year except during periods of scheduled or unscheduled maintenance.
These terms and conditions will be governed by and construed in accordance with Pennsylvania law.