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Erie FCU’s COVID-19 situation updates

May. 20, 2020
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Erie FCU: Now offering Branch Lobby In-Person Visits by Appointment Only

May 19, 2020

BRANCH UPDATE:  As we continue to serve you during these unprecedented times, starting Wednesday May 20, 2020, select branch locations will be open by appointment only. Inside teller transactions are not available at this time. Teller transactions can be performed using our drive-thrus and ATMs.   

In need of an in-person visit?  Please fill out our online Appointment Request Form and someone will be in contact with you to assist in booking your branch lobby visit.  Stay safe and healthy!

Erie FCU, Resilient like you.  


Consumer Alert: Check Your Credit More Often through COVID-19 Emergency

May 12, 2020

Pennsylvania Consumers can check their TransUnion, Equifax, and Experian free credit reports on a weekly basis to users until April 2021. Normally, each report can only be accessed for free once per year. 

After visiting AnnualCreditReport.com and entering the prompted information, Pennsylvanians should take these steps to ensure the accuracy of their report: 

  • Verify all business names and payment dates are correct in the report’s transaction history 
  • Verify all addresses, additional lines of credit, and accounts are correct 
  • Dispute any unfamiliar or incorrect information—the Office of Attorney General sent a letter to credit reporting agencies reminding them of their obligation to resolve these disputes quickly for Pennsylvania consumers. 

Consumers can sign up for text scam alerts, which offer tips for consumers to avoid becoming a victim of a scam, warn about new scams, or update subscribers on consumer protection issues. 

Pennsylvanians can sign up for these tips from the AG’s Office here

Consumers in Pennsylvania can also file a complaint about an active or potential scam here.


Free Financial Guidance & Services from our Partner Balance.

May 11, 2020

Balance offers financial resources to our members for what life may throw at you. Whether you are retiring, starting a new adventure, or dealing with issues caused by COVID-19, Balance can help.  

Take a look at their NEW resources for dealing with a multitude of financial issues caused by the Coronavirus Pandemic.


Scam Awareness: An Urgent Message from Representative Kelly

May 8, 2020

Dear Neighbor,

It has come to my attention that there may be scammers calling my constituents claiming to work for my office and asking for Social Security numbers over the phone for the purpose of checking the status of stimulus payments. We do not do this. When we are contacted for assistance with the status of stimulus payments, we refer callers to the Get My Payment website established by the IRS to input their Social Security numbers themselves.

The only time my staff will request your Social Security number is on a privacy form when you initiate a request for assistance with a federal agency. That information is then stored securely and only shared with the agency with which we are helping you communicate.

If someone claiming to be from my office or any other calls or otherwise contacts you asking for your Social Security number, do not give it to them. Instead, hang up the phone and call one of my district offices at the numbers below to let us know.

Sincerely, Image

Mike Kelly

Member of Congress


Erie FCU's Annual Meeting has been POSTPONED

April 29, 2020

In an effort to ensure the health and safety of our members and employees, and to comply with guidance from local, state and federal authorities, the Annual Meeting of Erie Federal Credit Union, originally scheduled for Monday, May 11, 2020, has been postponed.

Once a new date has been determined, details will be provided.  Members are encouraged to check our website and Facebook page for updates and announcements.   

Thank you for your understanding and valued membership.


PHEAA Extends Grant Application Deadline Until May 15; Offers Loan Forbearance

April 28, 2020

In response to disruptions caused by the COVID-19 pandemic, the Pennsylvania Higher Education Assistance Agency (PHEAA) has extended the deadline for college students to apply for state grants from May 1 to May 15 for the 2020-21 academic year. The new deadline applies both to renewals and first-time applicants. 

More information on how to apply for state grants and how the coronavirus will impact state grant and special loan programs is available on PHEAA’s website.  

In addition, the agency recently offered a three-month forbearance on all PHEAA-owned private loans for borrowers affected by COVID-19. More details are available here. Borrowers must contact their loan servicer, American Education Services (AES), in order to request this forbearance. The AES COVID-19 webpage includes more information about options for borrowers to postpone payments for both federal and private student loans. 


Track your Stimulus Checks

April 14, 2020

If you're one of the many who haven't received their stimulus check yet, the IRS has developed a new stimulus check tracker.  Starting Friday, April 17, you can track the status of your check with the "Get My Payment" tool found on the IRS's website.

Learn more.


Stimulus Checks - What you need to know

April 10, 2020

Here is what you need to know about your Economic Impact Payment. For most taxpayers, payments are automatic, and no further action is required. This includes taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees.

Key points:

  • The IRS will automatically calculate and send stimulus payments to those who are eligible.
  • No action is required by most people.
  • If you already filed your tax returns this year for 2019. The IRS will use this information to calculate the payment amount.  
  • If you haven’t filed yet for 2019 but filed a 2018 federal tax return, the IRS will use the information from 2018 tax filings to make the Economic Impact Payment calculations.
  • For security reasons, the IRS plans to mail a letter about the economic impact payment to the taxpayer’s last known address within 15 days after the payment is paid. The letter will provide information on how the payment was made and how to report any failure to receive the payment.
  • If you typically receive your tax refund by mail, the IRS will mail your stimulus check to the address provided on your return.

Erie FCU Members

If you expect to receive payment electronically, we encourage you to check your Erie FCU account regularly using Online or Mobile Banking. If you need help, just let us know.

If you’re not already using EZ Money Manager home banking or our mobile app, this is a great time to enroll so you can check your account for the deposit. Go to Online Banking and click “Enroll Now” or download the Erie FCU Mobile Banking app and enroll.

For more details about the Economic Impact Program, visit the IRS website.

Beware of Stimulus Check scammers: FTC Check Scam


PHEAA offering a 3-month Natural Disaster Forbearance

April 6, 2020

The Pennsylvania Higher Education Assistance Agency (PHEAA) is offering a 3-month Natural Disaster Forbearance that applies to all PHEAA-owned private loans including PA Forward Undergraduate, Graduate, Parent, and Refinance loans. This forbearance is for borrowers and co-signers impacted by COVID-19.

For assistance and more details: Click here.


Be aware of COVID-19 Related Scams

March 31, 2020

Fraudsters continue to prey on the unsuspecting with scams related to the coronavirus situation.  In response to the COVID-19 business stimulus packages announced, fraudsters have deployed a variety of scams involving coronavirus stimulus checks.  The targeted individuals were contacted through text messages, social media posts/messages or phone calls. 

Another version of the scam targets seniors in a similar fashion through Facebook posts informing them of a special grant to help them pay their medical bills.  The bogus link takes them to a fake website claiming to be a government agency called the “U.S. Emergency Grants Federation” where they are asked to provide their Social Security Number to verify their identity.  In other versions, fraudsters are asking for a “processing fee” for seniors to receive a grant.  Please be diligent to these fraudsters. 

Check out the FTC website for the latest on coronavirus scams: Learn more 


FTC Warns Businesses of Seven COVID-19 Scams 

March 27, 2020

The Federal Trade Commission last week published warnings to consumers about Coronavirus (COVID-19) scams. This week the FTC published a warning to businesses about Coronavirus-related scams. The FTC warns, businesses are at risk, too. They caution businesses to keep their guard up against these seven B2B scams that try to exploit companies’ concerns about COVID-19. 

  1. Public Health Scams
  2. Government Check Scams 
  3. Business Email Scams 
  4. Information Technology Scams 
  5. Supply Scams 
  6. Robocall Scams 
  7. Data Scams 

Learn more


Erie FCU, We're Here for You and Your Business!

March 26, 2020

If you are a small business that has been impacted by COVID-19 and have 100 or fewer full-time employees you may be eligible to apply for working capital financing through the COVID-19 Working Capital Access (CWCA) program.  Click the link below to see if your business qualifies.

Learn more


Don't Wait in Line

March 25, 2020

We’re here for you! Our drive-thrus are open and ready to serve you. We apologize for longer lines at our East 38th Street location. Please consider using our nearby drive-thrus located at our Buffalo Road and Glenwood branch offices. Other drive-thru options include our Zuck Road and Bayfront branch locations. Thank you for your patience!

Locations: www.eriefcu.org/locations


Social Security Benefit Suspension & other Scams

March 24, 2020 

The Social Security Administration is warning beneficiaries that unscrupulous people are trying to take advantage of seniors during this pandemic: Inspector General Warns Public About New Social Security Benefit Suspension Scam.

A few crucial reminders on Social Security:

  • Social Security is continuing benefit payments even though offices are closed.
  • Any communication you receive (U.S. mail, email, phone calls, etc.) indicating that your benefits are under threat because of coronavirus is a scam!
  • Please report any such communications to Social Security: Report Social Security Scams.

Other Tips on how to keep yourself safe from fraud during the coronavirus pandemic:

If you think you've been the victim of fraud, contact the National Center for Disaster Fraud Hotline at 866-720-5721 or via email at disaster@leo.gov

Courtesy of Congressman Mike Kelly - Serving the 16th Congressional District of PA  


**Mastercard Skip-A-Pay announced!

March 23, 2020

Erie FCU is offering a bit of relief to members whose finances are being affected by events surrounding the coronavirus (COVID-19) situation.   April 1 thru May 31, 2020, members will be given the option to automatically skip their Erie FCU Mastercard payments.  Just our way to help lessen the financial impact to you and your family.  

Learn more about our Mastercard program

Erie FCU, We are here for you!

There isn't a fee for Skip-A-Pay but finance charges will accrue. Members can choose to not skip payment and can simply make their payment as usual. A late fee will not be accessed, if a member decides to skip payment.


Special Notice to members with Erie FCU Loans

March 20, 2020

As of April 1, 2020, all Non-Real Estate Consumer Loan payments will be deferred for one month. No payments will be required for the month of April 2020.  All payments will be automatically deferred with the exception of:

  • Payments you have initiated through another financial institution
  • Payments you have scheduled through EZ Money Manager Online Banking
  • Payments you have set up through Bill Pay.

You may choose to stop exception payments scheduled from April 1, 2020 through April 30, 2020.

Interest will continue to accrue during this time.  You may choose to make your normally scheduled payment. Regular payments will automatically resume with the first scheduled payment in May 2020.

Please contact us by secure email at memberservices@eriefcu.org by calling (814) 825-2436 with any questions or concerns.


Access to all Erie FCU branch lobbies is now closed until further notice.

Effective Friday, March 20, 2020

If you have any questions or are in need of assistance, please feel free to reach out to our Support Center at (814) 825-2436.  Thank you for your patience.

Covid 19 Updates

A Message from Erie FCU CEO regarding COVID-19 (Novel Coronavirus)

Effective Thursday, March 19, 2020

Dear Members,

As the COVID-19 coronavirus continues to spread world-wide and within the United States, Erie Federal Credit Union is taking proactive steps to ensure the health and well-being of our staff, members and the communities in which we serve.

Operational Changes  

Erie FCU’s top priority is to ensure that we are able to provide safe and continued service to you, our members.  Our teams continue to monitor developments surrounding the COVID-19 outbreak and are following guidelines and recommendations from federal, state and local health organizations, including the Center for Disease Control and Prevention (CDC), concerning efforts to limit the spread of Coronavirus, COVID-19.

Social distancing and limited face-to-face interaction is strongly encouraged at this time. Therefore, Erie Federal Credit Union is taking several additional steps to protect our staff, members and community from the spread of Coronavirus, COVID-19; while remaining accessible for members to complete necessary financial transactions.

EFFECTIVE THURSDAY, MARCH 19, 2020, ALL ERIE FCU LOBBY ACCESS WILL BE BY APPOINTMENT ONLY. 

All drive-thru facilities will continue to operate during normal business hours.

Locations without drive-thru facilities (Walmart, State Street, West 32nd Street) will be temporarily closed until further notice.  ATM service at these locations will continue to be provided.

Available Banking Options

* Please note:  Erie FCU’s Support Center is experiencing higher than normal call volumes and increased wait times are expected.

We strongly encourage opening new memberships or applying for loans online to help further limit face-to-face interaction.  For guidance or additional assistance through this process, please contact our Support Center or visit www.eriefcu.org to schedule an appointment online.  We understand there may be some circumstances where we need to meet in order to complete a transaction.  We will be handling these situations as they arise.

As stated, the health and well-being of our employees, members and community is of paramount concern to Erie Federal Credit Union.   We will continue to monitor this situation closely and provide updates to members should we anticipate any further disruption in service.

We are committed to keeping you informed.  Please visit our website and follow us on Facebook, Twitter and Instagram for ongoing updates.

Thank you for your patience and flexibility as we navigate these unprecedented times.


Sincerely,

Brian J. Waugaman, CEO

Erie Federal Credit Union


Protect yourself from COVID-19 Fraud

Fraudsters are leveraging fears over the coronavirus as an opportunity to scam financial institutions and consumers. Credit unions are taking steps to warn and protect their members.

In response to these fraudsters’ attempts, WHO and CDC have issued alert warnings to consumers to be on the lookout for individuals posing as the organizations.

  • One of the phony maps fraudsters use is Corona-Virus-Map.com, according to PaymentSource. This website claims to provide an up-to-date coronavirus map similar to another map from Johns Hopkins University.  
  • The malicious website produces a map that nearly matches the university’s graphics. The fraudulent map contains software that steals usernames, passwords, credit card numbers, and other data stored in the user’s browser.
  • The Corona-Virus-Map.com Trojan is distributed through infected email attachments, malicious online ads, social engineering, and software vulnerabilities, according to PCRisk.com.
  • Fraudsters also target consumers through a more common tactic: phishing email attacks.
  • Phishing emails will use the virus as a lure in the subject line. The email’s text may contain false news about the COVID-19.
  • Some emails claim to be from CDC or WHO, and others offer a link to coronavirus map of the recipient’s neighborhood, or an update on how many people have been infected. The emails attempt to trick users into entering personal information or clicking on a link that will download malware on user’s computer.

Learn more: Coronavirus Scams  (3/16/2020)

Erie FCU will NEVER call you or send you an email asking for your account information, online usernames, passwords or ask for information regarding your credit or debit cards.  Your personal and financial safety is our top priority.


Coronavirus (COVID-19) Facts

(3/16/2020)

The best way to prevent illness is to avoid being exposed to this virus.

How does the virus spread? The virus is thought to spread mainly from person-to-person.  

  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • Between people who are in close contact with one another (within about 6 feet), such as touching or shaking hands, and then touching eyes, nose or mouth.
  • Touching an object or surface with the virus on it and then touching eyes, nose or mouth.

COVID-19 Symptoms (symptoms may appear anywhere from 2 – 14 days after exposure)

  • Shortness of Breath
  • Fever (100.4¡F/38¡)
  • Cough
  • Fatigue
  • Joint/Body Aches  

What to do if you feel sick and/or have COVID-19 symptoms?

  • Call ahead before you go to your Doctor’s office or emergency room.
  • Tell Doctor about any recent travel and your symptoms.
  • Avoid contact with others, including pets (until more information is known about the COVID-19 virus)
  • Do not travel while sick.
  • If you think you may have contracted COVID-19: contact your doctor for instructions or call the Pennsylvania Department of Health by phone at:  877-PA-HEALTH

Preventative Measures  

  • IF YOU ARE SICK, STAY HOME
  • Cover coughs or sneezes with your elbow.  Do not use your hands!
  • Wash hands often with soap and water for at least 20 seconds.  Use an alcohol-based hand sanitizer if soap and water are not available.
  • Clean surfaces frequently, such as countertops, light switches, cell phones and other frequently touched areas.

For additional steps to help protect yourself and others visit the CDC’s official website.

What is Coronavirus COVID-19?

 


Erie FCU’s COVID-19 Preparedness Notification

(3/13/2020)

As coronavirus, COVID-19, continues to spread world-wide and within the United States, more organizations, like Erie Federal Credit Union, are taking proactive steps to ensure the health and well-being of their employees, customers and communities.  We want to ensure our members are aware of our organizations preparedness efforts in order to guard against the spread of the infectious disease.

Erie FCU’s top priority is to ensure that we are able to provide safe and continued service to you, our members.  To that end, with our Business Continuity and Pandemic Preparedness Plans in place, our business continuity and leadership teams continue to meet regularly to review, revise and enact portions of our plans as deemed necessary based on information available from various health organizations.

While it is impossible for anyone to predict the spread of COVID-19 and fully understand its impact, it does not change our focus on continuing to serve you.  Our goal is to prevent any service disruptions as a result of the COVID-19 outbreak.  These efforts include remote access capabilities, alternate work locations for employees and continuity plans for critical operations.

We strongly encourage you to consider Erie FCU’s digital tools and other available resources for self-service banking and 24/7 account access.  You can access your accounts online at www.eriefcu.org or by using the Erie FCU EZ Money Manager mobile app at your convenience.  You can view and process transactions, check balances, find an ATM and more.

If you haven’t enrolled in online access, it only takes a few minutes.  Enroll now.

As stated, the health and well-being of our employees, members and community is of paramount concern to Erie Federal Credit Union.   We will continue to monitor the situation closely and evaluate additional measures in support of our communities’ efforts to contain the spread of COVID-19.  In addition, we continue to provide employees with regular COVID-19 updates and health and wellness information, including prevention tips, from the Centers for Disease Control and Prevention.

Thank you for your continued trust in Erie Federal Credit Union.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at www.cdc.gov