Fraud Alertshttp://www.eriefcu.org/fraud-alerts/Text & Phone Scam Alerthttp://www.eriefcu.org/fraud-alerts/article/?article_id=860Fri, 26 Feb 2016 00:00:00 -0500Erie FCU members have recently reported receiving suspicious text and phone messages from an unknown source claiming to be their bank. The text encourages users to select a link within the text message. The link points to a page requesting sensitive financial information from the user.

Please note: The credit union will not contact members in this way and if you receive a text message or phone call, DO NOT give out any personal or sensitive information about your debit card or any of your accounts.

If you have questions or feel your account has been compromised, please contact us immediately.

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NCUA Warns Consumers about Telephone Scam Seeking Personal Information, ALEXANDRIA, Va. http://www.eriefcu.org/fraud-alerts/article/?article_id=850Fri, 18 Dec 2015 00:00:00 -0500The National Credit Union Administration is warning consumers about a telephone scam in which consumers are contacted by a caller claiming to work for NCUA and asking for personal and financial information. The caller tells the consumer her or his credit card or debit card has been frozen or blocked. The caller then asks for the consumer’s Social Security number, account number, date of birth and home address to supposedly verify the information. Consumers should not provide this or any other information to the caller. NCUA would not request personal or financial information in this manner. See NCUA's Privacy Policy for more information. NCUA offers extensive information to help consumers identify frauds and scams at its Fraud Prevention Center. Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones. NCUA urges consumers also contact the three major credit bureaus—Equifax (866-349-5191), Experian (888-397-3742) and TransUnion (800-916-8800)—to request a fraud alert be placed on their credit reports. NCUA supports credit unions and their members with financial literacy and consumer protection resources available without cost at MyCreditUnion.gov. NCUA also provides up-to-date financial education information on the agency’s YouTube channel, Facebook page and consumer Twitter feed. - Learn more, click here.

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DEBIT CARD NOTICEhttp://www.eriefcu.org/fraud-alerts/article/?article_id=761Tue, 15 Dec 2015 00:00:00 -0500

In order to protect member accounts, the credit union has placed a block on all debit card transactions originating in:

  • CANADA
  • CHINA
  • FRANCE
  • GREAT BRITAIN
  • INDIA
  • ITALY
  • MEXICO
  • PANAMA
  • SAUDI ARABIA
  • SPAIN
  • VIETNAM

This block is a precaution to protect member accounts from unauthorized transactions.

Transactions originating from the following merchants are also blocked: WALMART.COM, ZOOSK (Dating Service), WALMART STORES in NORTH CAROLINA and ARIZONA.

If you are traveling to any destination, please notify the Credit Union of your travel dates and destination. This will ensure that debit card transactions will process, during your travels, without interruption.

If you have any questions regarding debit card transactions or about the locations/merchants above, please call us at (814) 825-2436 or (800) 480-0494.
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Text scam going to consumers from NCUA phone numberhttp://www.eriefcu.org/fraud-alerts/article/?article_id=819Thu, 26 Mar 2015 00:00:00 -0400(3/26/15)--Consumers around the country have received a scam phone text message purporting to use a National Credit Union Administration phone number. Consumers who receive a text from 703-518-6301 asking for personal information should contact the agency\'s Consumer Assistance Center hotline at 800-755-1030. The NCUA's privacy policy states that it will never request personal or financial information from consumers.

According to the NCUA, the perpetrators are able to mimic a telephone number to generate text messages. The messages may warn of a debit card reaching its limit or use some other trick to persuade individuals to provide personal information or go to a malicious website.

Members should not click on links in the message, provide information to any websites referenced in the message nor attempt to conduct any financial transactions through those websites.

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NCUA Warns of Scammers Using Similar Website Logo and Design http://www.eriefcu.org/fraud-alerts/article/?article_id=818Wed, 18 Mar 2015 00:00:00 -0400The National Credit Union Administration has received reports of an online phishing scam that uses a website with a logo and a design similar to the agency’s own site in an attempt to convince unwary customers to provide information or send money.

Consumers have received emails from the National Credit Union website, which apparently originates in Australia and claims to offer services in the United States, Europe, and the Commonwealth of Independent States. This website is not affiliated in any way with the National Credit Union Administration, a federal agency, and the emails are not from NCUA.

The emails attempt to persuade individuals to provide personal information, such as Social Security numbers, account numbers and login information, or transfer large amounts of money. Consumers should neither provide information to this website nor attempt to conduct any financial transactions through it. NCUA would not request personal or financial information in this manner. See NCUA’s Privacy Policy for more information.

Consumers receiving such emails should call NCUA’s Fraud Hotline toll-free at 800-827-9650 or 703-518-6550 in the Washington, D.C., area. Consumers should also contact the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center. NCUA also offers information about avoiding frauds and scams on its MyCreditUnion.gov website.

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Recent Home Depot Breachhttp://www.eriefcu.org/fraud-alerts/article/?article_id=802Fri, 12 Sep 2014 00:00:00 -0400We are aware of the recent data breach that has occurred at the Home Depot stores. We are currently monitoring the situation and as always, if you have any concerns about your accounts, we recommend that you review your account for any unauthorized activity. Please contact the Credit Union if you have any questions or concerns.

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Erie FCU Issues Phone Phishing Scam Alerthttp://www.eriefcu.org/fraud-alerts/article/?article_id=798Fri, 08 Aug 2014 00:00:00 -0400Erie FCU members have recently reported receiving suspicious phone calls and messages from a company named Barclay World MC from the phone line (866) 691-1096. The caller informs members that their MasterCard® accounts have been deactivated and should contact Barclay World MC and provide them with their card number and PIN to re-activate their card. Members have also reported that the source requests additional account information to correct the issue.

Please note: The Erie FCU will not contact you via phone, text message or email requesting information about your account. If you receive a phone call, text message or email, DO NOT give out any personal or sensitive information about your debit card or any of your accounts.

If you have questions or feel your account has been compromised, please contact us immediately at (814) 825-2436, Option 0.

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Telephone Scam Alleging A Relative Is In A Financial Or Legal Crisis http://www.eriefcu.org/fraud-alerts/article/?article_id=784Tue, 22 Apr 2014 00:00:00 -0400The Internet Crime Complaint Center (IC3) continues to receive reports of telephone scams involving calls that claim their "relative" is in a legal or financial crisis. These complaints are sometimes referred to as the “Grandparent Scam.” Scammers use scenarios that include claims of a relative being arrested or in a car accident in another country. Scammers often pose as the relative, create a sense of urgency and make a desperate plea for money to victims. It is not unusual for scammers to beg victims not to tell other family members about the situation.

The scammers also impersonate third parties, such as an attorney, law enforcement officer, or some other type of official, such as a U.S. Embassy representative. Once potential victims appear to believe the caller’s story, they are provided instructions to wire money to an individual, often referred to as a bail bondsman, for their relative to be released.

Some callers claimed to be from countries including, but not limited to: Canada, Mexico, Haiti, Guatemala, and Peru. Callers often disguise themselves by using telephone numbers generated by free applications or by spoofing their numbers.

The IC3 offers these tips if a call of this type if received:

  • Resist the pressure to act quickly.
  • Verify the information before sending any money by attempting to contact your relative to determine whether or not the call is legitimate.
  • Never wire money based on a request made over the phone or in an email, especially to an overseas location. Wiring money is like giving cash—once you send it, you cannot get it back.

Individuals who have fallen victim to this type of scam are encouraged to file a complaint with the Internet Crime Complaint Center, http://www.ic3.gov.

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Erie FCU’s online services are not affected by the Heartbleed Bughttp://www.eriefcu.org/fraud-alerts/article/?article_id=783Thu, 10 Apr 2014 00:00:00 -0400At Erie FCU, we take a proactive approach in protecting the safety of our members by ensuring that we use the latest and most secure technology. You can access Erie FCU’s online services securely. Erie FCU online services have been verified safe and not vulnerable to the Heartbleed threat.

However, we want to encourage you to be cautious of what sites you visit, sign on to, and what links you click since these may be unsecure. We do encourage you to routinely change the passwords and continue to take proactive steps toward protecting your personal information from fraud.

Erie FCU is committed to protecting the privacy of our members. For more about how we protect your personal information visit https://www.eriefcu.org/privacy-policy.

More information on the Heartbleed SSL can be found at www.heartbleed.com.

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IRS Warns of New Email Phishing Schemehttp://www.eriefcu.org/fraud-alerts/article/?article_id=780Tue, 01 Apr 2014 00:00:00 -0400The Internal Revenue Service on Friday warned consumers to be on the lookout for a new email phishing scam. The emails appear to be from the IRS Taxpayer Advocate Service and include a bogus case number.

The fake emails may include the following message: "Your reported 2013 income is flagged for review due to a document processing error. Your case has been forwarded to the Taxpayer Advocate Service for resolution assistance. To avoid delays processing your 2013 filing contact the Taxpayer Advocate Service for resolution assistance."

Recipients are directed to click on links that supposedly provide information about the "advocate" assigned to their case or that let them "review reported income." The links lead to web pages that solicit personal information.

Taxpayers who get these messages should not respond to the email or click on the links. Instead, they should forward the scam emails to the IRS at phishing@irs.gov. For more information, visit the IRS's, Report Phishing web page.

The Taxpayer Advocate Service is a legitimate IRS organization that helps taxpayers resolve federal tax issues that have not been resolved through the normal IRS channels. The IRS, including TAS, does not initiate contact with taxpayers by email, texting, or any social media.

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