2012 Fall CEO Message

Oct 09, 2012 | Posted in Archived CEO Messages, Inactive

Mary Beth Wilcher, CEO

"Past Meets Present at Downtown Office"

Our State Street Branch, recently received a well-deserved makeover and is open for business. I want to thank our credit union team who worked diligently to ease the transition of moving staff to a temporary location during the renovation process. To the members I want to say, thanks for hanging in there with us during the transition phase. I've heard from quite a few members who were very pleased with the renovations. I think the phrase; "it’s about time" was the most common response when asked, what do you think of the renovation?

As part of our commitment to the Erie Downtown Partnership, and in particular the downtown community, we explored all the possibilities of restoring some of the historic aspects of the original building. We were successful in restoring some of the windows, which provides better lighting and visibility to the outside climate. We ended up marrying old world with
new school by adding new video technology in the branch, which allows us to display credit union information and dividends on monitors behind the teller stations. TheATM located on the North Park Row side of the branch was also replaced to not only enhance appearances but to also comply with recently updated ADA requirements.

The Erie Downtown Branch primarily serves members walking to the branch. If you choose to visit the branch, and need to park at a metered location, please let us know and we'll be glad to reimburse your quarter(s) to come in and see us. Most meters in the area are 20 minutes for $.25 cents. The office hours for the State Street branch are Monday through Thursday 9 AM to 5PM and on Friday from 9 AM to 5:30PM. Nancy, Yvette, Cindy, Bonnie, and Dianne all look forward to serving you at the State Street branch.