Spring 2012 CEO Message
Mary Beth Wilcher, CEO
"Financial Wellness and Ease of Access"
As the credit union wrapped up 2011, I am pleased to report to the membership that credit union earnings are solid. Our balance sheet leaves us in a good position to continue to provide quality services to our members. A copy of our financial report will be available in May at our annual meeting and will subsequently be posted on our website.
The continued growth and expansion of our geographic footprint and the services we provide to our membership is not only important to our mission of people helping people, but also to our social responsibility as part of the community. I assure you, your credit union is more committed now than ever to helping our members achieve personal financial wellness.
In that spirit, we have added some new services that our members can take advantage of to improve their own financial awareness. One of the new services we are providing is the BALANCESM Program, an education center that allows you to explore all of the essential elements of personal finance. Regardless of income people face challenges every day, whether it be struggling to fund a child’s education or simply trying to manage a monthly budget. BALANCE has friendly counselors who are ready to work with you on your time schedule, all at no direct cost to you. Information regarding the BALANCE program can be found on page 4 of this newsletter and on our website.
Technology isn’t for everyone but we realize that coming to see us or having time call us during the day can be challenging for the busiest of members. Our full EZ Suite of electronic services is free to members and provides a portal to the credit union 24/7. Over 10,000 members utilize EZ Money Manager for access to their account. Our member service representatives will be happy to explain all the benefits of EZ suite of services the next time you visit a branch or contact our Support Center. The EZ Suite of services is also fully accessible for enrollment online through our website.
Providing you with easy account access to financial resources as a means to improve your financial well-being, speaks to the very reason why it’s important to belong to a credit union. With this, I remain grateful that you chose the Erie FCU as your preference in financial partners.